Governance
Integrity guides how we build technology, relationships and businesses.
This Code of Ethics and Conduct defines the standards and values that guide all DVGenesis employees, managers and partners. It is designed to ensure that our operations, relationships and decisions always meet the highest ethical and legal standards, fostering an environment of respect, integrity and transparency.
All employees and managers are responsible for understanding and complying with the laws, regulations and internal policies applicable to their roles. Compliance with local and international laws is essential to safeguarding DVGenesis's integrity and reputation.
We have a zero-tolerance policy on bribery and corruption. No one may offer or accept favors, gifts or any personal benefit that could improperly influence decisions or create conflicts of interest. All transactions and partnerships must be conducted honestly and transparently.
The company encourages reporting any violations of this Code, internal policies or the law. Employees may report anonymously if they wish and are protected against all forms of retaliation. Every report will be investigated seriously and confidentially.
We maintain strict controls to prevent the company from being used for money laundering or other illegal activities. Any suspicious activity must be reported immediately to the Compliance team.
DVGenesis's technology resources and information systems must be used exclusively for professional purposes. Access to sensitive information must follow security policies; improper or personal use may constitute a violation of this Code.
All employees must be treated with respect and dignity. Discrimination, harassment and intimidation will not be tolerated. Every employee is responsible for promoting a safe, welcoming workplace where everyone can develop their potential.
We value and promote diversity and inclusion, ensuring equal opportunities for everyone. We hire, promote and reward employees based on their skills, performance and qualifications, rather than personal characteristics.
We believe employees' professional development is essential to the company's success. We offer training and development programs to support career growth. Everyone is expected to take responsibility for their professional development and continually improve their skills.
Promoting a safe workplace is everyone's responsibility. The company takes strict measures to prevent accidents and protect employees' occupational health. Everyone must follow safety rules and immediately report any hazardous situation.
The company recognizes the importance of work–life balance and promotes policies that support employee well-being and quality of life. We encourage everyone to raise any concerns that may affect their health or quality of life with HR.
Every employee is responsible for ensuring their activities comply with applicable laws, avoiding legal and reputational risks for the company. The Legal team is available to provide guidance and answer legal questions.
Everyone must protect the company's confidential information and the personal data of employees, clients and suppliers. Access, storage and use of data must comply with privacy rules, such as Brazil's General Data Protection Law (LGPD), and internal guidelines. Any unauthorized disclosure will be treated as a violation of this Code.
We respect the intellectual property of the company and third parties. All employees are responsible for protecting the company's intellectual assets and ensuring that trademarks, patents, trade secrets and copyrights are not infringed.
Employees must avoid situations that could create conflicts between their personal interests and those of the company. Any potential conflict must be reported to the Legal team for appropriate assessment and handling.
Only authorized spokespersons may officially represent the company in media and social media communications. All employees must refrain from disclosing confidential information of any kind that could harm DVGenesis, its clients or its business partners.
DVGenesis is dedicated to delivering high-quality services, always seeking to meet and exceed client expectations. All employees must act ethically and transparently in their interactions with clients, building trust and mutual respect.
We select suppliers and business partners based on objective criteria such as quality, cost, reliability and integrity. All employees must act ethically and avoid favoritism, bribery or improper advantages in business relationships. Decisions must always be transparent and fair.
Client and supplier information must be treated with the same level of confidentiality the company requires for its own information. All personal or business data obtained during business activities must be protected against unauthorized access and used only for the agreed purposes.
The company is committed to fair competition and compliance with applicable antitrust laws. Employees must avoid practices that could undermine fair competition and agreements with competitors that could restrict or manipulate the market.
DVGenesis is committed to practices that minimize environmental impact and promote sustainable development. We recognize that our operations affect the environment, so all employees must act responsibly to conserve natural resources and reduce negative impacts. The following guidelines inform our environmental responsibility:
We encourage efficient use of energy, water and materials, reducing consumption and waste.
All employees are expected to reduce, reuse and recycle materials whenever possible. We must follow guidelines for environmentally safe and responsible waste disposal.
We conduct our activities with their environmental and social impact in mind. We seek to minimize any negative effects on the environment and local communities.
We favor partners and suppliers who share our sustainability values and adopt responsible environmental practices.
We are committed to adopting and developing innovative practices and technologies that contribute to environmental preservation.
All employees must strictly comply with all local and international environmental laws, regulations and standards applicable to our operations.
Commitment
All employees, managers, suppliers and partners must read, understand and adhere to this Code of Ethics and Conduct. This document represents our commitment to maintaining ethical standards and complying with applicable laws and regulations.
We review our Code regularly to keep it up to date and aligned with current ethical practices and standards. DVGenesis provides training to ensure everyone understands these standards and their importance to our organizational culture.